Knowly Plus platform
The Knowly Plus platform is a modern e-learning service created for both new and long-standing ManageEngine clients, providing access to concise and practical knowledge.
Learn efficiently, implement faster, manage with confidence
To make our service accessible to the widest possible audience, Knowly Plus combines two training paths:Â
Basic Administrator Training
Condensed knowledge from the fundamentals to a fully configured solutions- everything you need to know to use the tools effectively
Advanced Dedicated Training
Focused on hands-on practice. We start with a specific business case guide you all the way to solving problem.Â
Upon completion of the training, you will receive an online certificate, valid for 2 years, confirming your participation in the workshop.
- Training categories
Choose a training category
Professional IT training to master platform configuration, automation, and best practices. Enhance security, efficiency, and operational performance with practical, hands-on learning. Explore courses designed to build expertise and deliver measurable results.
ServiceDesk Plus
Basic Admin training
The program provides an overview of the platform’s architecture, configuration, and key system settings. It covers core ITSM processes and advanced ITIL modules. The training also emphasizes automation, reporting, and operational optimization.
Endpoint Central
Basic Admin training
The training focuses on platform implementation, configuration, and lifecycle management. It includes system updates, security settings, and core module deployment. Special attention is given to automation, reporting, and performance optimization.
AdManager Plus
Basic Admin training
The course explores application lifecycle management, architecture, and structured configuration. It covers module setup, workflow automation, and process optimization. Security, auditing, and troubleshooting are also key components.
ServiceDesk Plus
From chaos to a Service Catalog
An introduction to ITIL principles in practice and their application in building an effective Service Catalog. The focus is on value delivery, collaboration, continuous improvement, and SLA measurement. Automation and process optimization are also addressed.
Endpoint Central
Zero-touch lifecycle
Covers endpoint deployment, configuration, and end-to-end security management. Topics include imaging, encryption, application updates, policy enforcement, and compliance monitoring. Remote management and reporting complete the scope.
AdManager Plus
Joiner, Mover, Leaver
Explains the JML model and its practical implementation for user lifecycle management. Includes onboarding, role changes, and offboarding through templates, automation, and CSV orchestration. The course also highlights security controls, user governance, and reporting.
Real impact on the development of your business
Hundreds of companies from various industries have trusted us and achieved tangible benefits by implementing ManageEngine solutions.
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- FAQ
Frequently Asked Questions
Find clear answers to the most common questions about our training programs and course content.
How long will I have access to the training?
Access to the training is available for 2 months.
Is the training assigned to the organization or to an individual user?
The training is assigned to an individual user account.
Can a single account access more than one training course?
Yes, they will be visible on the user’s account.Â
When does the access period for the training start?
The access period starts from the moment the training is granted.
Is it possible to purchase training for a longer period and for multiple users?
In this case, please contact your account manager or email us at info@mwtsolutions.eu
Does the training provide a certificate upon completion?
Yes, upon completing the training, participants receive a certificate valid for 2 years.Â
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